Daniel Jorge Quiñones
Senior ITSM Consultant & Trainer
at DL.Q Enterprises Co.
Fort Worth, NY
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About
- 20 Years of experience in various IT Administration, Operations, and Service Management Positions
- Involved in several Fortune 100 IT Service Management projects using the ITIL framework for Service Delivery and Service Support
- Ability to bring disparate groups together in order to meet project goals and objectives
- Over 5 years of experience in ITSM and ITIL Training and Education, including the development and delivery of various Training Courses and Workshops.
• GOAL: Helping IT Organizations develop IT Service Management processes that deliver Business Service Management Value
My HuddlePost
Work Experience
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Senior ITIL ITSM Consultant
DL.Q Enterprises Company10/1/2006 - Present -
Senior ITSM Consultant
DL.Q Enterprises Co.9/1/2012 - Present -
TSA Trainer
Alltech International- -
Stock Room Supervisor, Shippimg/ReceivingClerk, Inbound QC
Satellite Transmission Systems- -
Senior ITSM Consultant & Trainer
DL.Q Enterprises Co. LLC1/1/2013 - 9/1/2013 | South Borough, MAProvided ITSM Services to EMC in support of an HCL Project named UnITy.
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Director, ITIL Assessment Practice
Principle Technologies12/1/2003 - 11/1/2007 -
Network & Systems Management Engineer/Consultant
Lucent Technologies3/1/1999 - 7/1/2002 -
Manager, Network Operations Center
Maritz, Inc3/1/1996 - 2/1/1999
Education
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University of Missouri-Rolla
1989-1992
Awards & Certifications
ITILv2 Foundation
ITILv3 Foundation Certification
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