Don Fuller
Manager, Sales & Business Development
at Elite Line Services
Carrollton, TX
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About
Proven track record of respect, success and integrity in the aviation industry. Utilizes extensive experience and contacts to create, manage, coordinate and execute marketing strategies and tactical plans to grow revenue and increase market share. Continuously exceeds Company sales expectations and goals. Collaborates with Senior Management to coordinate and facilitate the promotion of the Company brand and achieve strategic objectives.
• Continuously develops and nurtures strategic relationships with supply chain and procurement account executives, directors, and managers in target accounts through visits, trade shows and networking.
• Possesses current, high-level contacts at Aviation carriers and suppliers across the country.
Key Account Management Customer & Vendor Relations Cultural Interaction
New Business Development Joint Ventures Forecasting
Business Operations Quoting & Cost Discernment Engineering & Design
Strategic Planning Sales Training Event Planning
Customer Satisfaction Issue Resolution Trade Show Strategies
My HuddlePost
Work Experience
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Manager, Sales and Business Development
Elite Line Services8/1/2013 - Present | Carrollton, TexasFully responsible for identifying, driving and closing new business including pre-bid meetings, long-term courting of prospects, negotiations, client management, client engagement and trade shows. Business-critical development initiatives include driving the development of revenue opportunities and strategic alliances, creating and ensuring business and marketing plans, goals, and policies align with established company-wide goals, design strategies to capitalize on market opportunities and leverage current alliances and customer relationships to expand business development opportunities. Drives and delivers sales and business development initiatives and results including: • Drive business growth by utilizing extensive knowledge of company products, services, processes, and operations to create strategies and tactics that promote company solutions. • Continuously networks with industry leaders to build relationships and facilitate expanded sales opportunities. • Partners with customers, industry partners, and internal company resources. • Develops, presents and closes concise and targeted proposals. • Utilizes extensive expertise and experience to meet sales and business development goals in a highly technical, complex and relationship-driven sales environment. • Successfully manages multiple, concurrent sales opportunities.
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VP BUSINESS DEVELOPMENT
Jet X Aerospace3/1/2012 - 8/1/2013 | Dallas, Texas - Chicago, ILFully responsible for identifying business opportunities and managing key client relationships. Business-critical development initiatives included Improving market position and achieving positive financial growth. Performing all negotiations, strategy development and execution, finance sales and marketing. Pursuing, identifying, presenting and negotiating contracts for inventory, procurement, purchasing, supply chain, component repair, vendor management and maintenance support. Drives and delivers sales and business development initiatives and results: • Closed 4 new customers within the first 2 months. • Obtained OEM approval for direct purchase of parts creating new business and new revenue streams. • Successfully led company to key customers and repair stations for the sale and repair of all aircraft parts. • Developed marketing strategies utilizing current technology including websites and social media platforms.
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VP, SALES & MARKETING MRO
Applied Composites Engineering, Inc,8/1/2011 - 3/1/2012 | Dallas, TX - Indianapolis, INResponsible to develop sales and marketing strategies and execute plans to drive new business in alignment with company filling capacity and growth goals. Business-critical sales and marketing initiatives included: • Developed and executed marketing plans to grow company branding and attract new business from leading accounts including Southwest, Delta, American, US AIR, Alaska, Frontier, Air Canada, Continental, United, JetBlue, Allegiant and many of the Regional Carriers • Produced annual MRO Sales and Marketing budget. • Instrumental in creating ACE branding on social media and websites. • Collaborated with President on market shifts, competitor analysis and industry changes. • Directed and monitored sales resources to execute and deliver sales results. • Key Account management encompassed client meetings to identify issues and strengthen relationships. • Created sales and competition intelligence. • Event planning initiatives included booking space, organizing show hardware and identifying advertising and marketing opportunities for exhibitions and conferences.
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SALES DIRECTOR
HEICO8/1/2009 - 8/1/2011 | Dallas, TX - Miami, FLResponsible to promote and close HCRG services to commercial, regional, cargo, and brokerage accounts. Sales Initiatives included: • Creating and presenting account budgeting and sales forecasting. • Designing and producing marketing collateral, managing budgets and developing new offerings and products. • Collaborating on conferences and events including golf, charity and customer employee appreciation events. • Driving 24x7 customer support to ensure complete satisfaction. Drives successful sales and marketing results: • Within 20 months, increased revenue by $2.5M with a run-rate to $8-$10M within 5 years. • Collaborated on the development of new part numbers adding $3M in account revenue. • Within 5 months, successfully closed 8-year target account adding $3M to $5M annually. • Successfully increased Executive Management relations at all accounts. • Transformed client customer service experience from unsatisfactory to Trusted Advisor.
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STRATEGIC SALES & MARKETING MANAGER
Texas Air Composites6/1/2003 - 6/1/2009 | Dallas, TXResponsible for commercial sales, marketing, new product development, events and trade shows, budgeting, hiring and performance evaluation. • Drove sales revenue from $3M to $20M and managed $750K to $1M budget for 2 Divisions. • Increased Airbus Airframe and V2500 Engine repairs from zero to approximately 1,000 part numbers. • Collaborated with IT in developing customizable database in Access. • Assisted development and implemented successful “open book management” strategies. • Promoted Extreme Revenue Growth, Company was featured in Entrepreneur and Inc. magazines
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SALES MANAGER
Aviation Technologies6/1/2002 - 6/1/2003 | San Antonio, TXProspecting initiatives included personal visits, phone and email contacts, quoting, closing, invoicing and all customer contact through the entire repair process ensuring customer satisfaction and repeat business. • Instrumental in obtaining Airbus approval. • Obtained vendor approval from major accounts including America West, JetBlue, Frontier and Delta, Alaska, Southwest and Goodrich Aerostructures. • Successfully transformed relations, secured programs and improved terms with Goodrich Aerostructures, Evergreen, America West and others. • Within 12 months, increased program revenue by $3M.
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Various
America West / US Airways9/1/1987 - 6/1/2002 | Phoenix, AZAIRBUS / BOEING REPAIR ADMINISTRATOR (2001 to 2002) CONTRACTS AND WARRANTY ADMINISTRATOR (1999 to 2001) REPAIR ORDER ADMINISTRATOR (1997 to 1999) SHIPPING/RECEIVING INSPECTOR / STOCK CLERK (1989 to 1997) Training all new personnel in Repair Administration and was considered a valuable member of the Maintenance team. • Responsible for recovery of $3.5 million in warranty savings and other discounts in 1999. • Managed fleet of 55 Airbus aircraft and 64 B737 aircraft. • Reviewed supplier proposals, established and negotiated component repair/overhaul contracts supporting department and airline objectives and implemented contracts with vendors/supplies ensuring optimal quality, price and service-level agreements were properly captured. Administered and negotiated warranty claim settlements/agreements, volume discount rebates and reviewed service bulletins.
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