George E. Trachier, A+, MCP
Owner / Technology Consultant
at Digital Resource
Tacoma, WA
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About
Customer-focused IT professional, expert in leading and contributing to projects designed to enhance system functionality and end-user productivity. Acknowledged for capacity to tackle challenging issues, analyze viable alternatives, and provide innovative solutions that reside well within clients' financial and time frameworks. Persistence, personal integrity, and channeled energies are major strengths consistently cited by managers and clients alike universally praising team spirit, independent work habits, and the determination to conquer technical challenges. A resourceful, life-long learner, embracing knowledge as a tool for improved problem-solving effectiveness.
• Selected as executive board member for CPA firm, participating in strategic and tactical decision making with impacts across the company.
• Completely restructured infrastructure to achieve service level of 99.999% uptime.
• Conducted capacity and growth management planning, analyzing Total Cost of Ownership
• Deepened qualifications by combining extensive Business and IT management experience with a Bachelor’s degree in Technical Management and Certificates in Digital Forensics, Cyber Law and White Collar Crime, Cyber Incident Analysis and Response, Information Risk Management, Business Information Continuity, Secure Software, Network Assurance, Information Security and, Project Management.
• Management experience aligning technical projects with business goals, creating tactical plans that execute high-value projects, and managing all aspects of the project lifecycle to ensure delivery according to specifications, and within budget and timeframe.
• Technological competencies that meet end-user needs in a busy and demanding environment. Recognized willingness to tackle each challenge with tenacity in getting the most value for the company’s technology investment.
My HuddlePost
Work Experience
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Owner / Technology Consultant
Digital Resource10/1/2010 - PresentProvided clients with IT services dependent upon their needs. Some of the roles I filled for the various clients were: • Chief Information Officer • Chief Technology Officer • Information Technology Manager • Director of Technology • Business / Systems Analyst • Network / Systems Administrator • Vendor Manager / Administrator • PC / Computer Technician • Trainer / Subject Matter Expert • Digital Forensics Technician
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Owner / Photographer
GET Photography-• Take pictures of structural steel components during the fabrication and assembly stages on location. • Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed. • Use traditional cameras, along with a variety of equipment such as tripods, filters, and flash attachments. • Create artificial light, using flashes and reflectors. • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects. • Test equipment prior to use to ensure that it is in good working order. • Review sets of photographs to select the best work. • Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas. • Developed and printed photographs, Manipulate and enhance images to create desired effects, using an enlarger.
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Director of Technology Services
Brantley Janson Yost & Ellison9/1/1998 - 10/1/2010• Directed IT Operations for a busy accounting firm, with $5M in annual revenue, including Accounting & Auditing, Tax, Small Business Services, and support staff. • Created and administered budget. • Developed business cases for all new projects, equipment, servers, printers, and software; presented cost justifications to executive board or managing partner. Calculated tangible and intangible benefits, including time and effort savings. • Actively involved in analyzing processes, policies, and procedures, and creating solutions that directly aligned with corporate objectives. • Initiated cost saving plan for telecom and internet services. Negotiated contract with vendor to increase service levels and reduce costs — saving 50% per month. • Managed IT projects, identifying and analyzing system requirements, and defining project scope and deliverables. Coordinated project activities to ensure all project phases were accurately documented. • Delivered reports to shareholders, extracting data from relational database. Customizing them as needed, to fit requirements for such areas as financial, billing realization, client realization, and hourly breakdown by service, and conducting a validation process to ensure accuracy. • Kept tight controls over network, providing oversight to ensure a safe and secure environment, and complete adherence to compliance regulations such as the Gramm-Leach-Bliley Act • Led project to migrate operating system and email server to Windows Exchange server with 100% uptime by designing an effective Windows network from scratch, with a tiger team to quickly resolve all problems during first few hours of operation. • Coordinated training for new system/application deployments, including installing equipment and writing training material. Resolved all issues during classroom labs, and acted as a liaison with the instructor to ensure smooth operations during training sessions.
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Member Technical Services (Contract to Boeing)
Dynacs Engineering8/1/1997 - 9/1/1998• Independently inventoried and reconciled department resources, discovering 25% had been improperly allocated to other departments. • Completed cost-benefit analysis and created proposal for upgrading print server with payback of only 2.5 days. Boeing Service Support Group 04-98 to 09-98 – Performed desktop software upgrades (MS Office 95 and 97 Professional, Canvas 5.0.2, Exceed 5.1.3, Freelance 2.1, Milestones 4.0 and 5.0, Netscape Navigator 3.0, Project 4.1b, Rumba office 2.10, Visio 4.5, WinZip 6.2) and verification in support of DCAC / MRM. Performed format and reloads of customer’s equipment, verified applications, backed up data, loaded new laptop with updated applications in preparation for DCAC/MRM. Preformed laptop computer hardware and software swap-out: received customer’s old laptop, verified applications, backed up data, loaded new laptop with updated applications configured for multiple dial-up networking, Configured for NT Network, restored customers data. Boeing Commercial Airplane Group¬ 09-97 to 04-98 – Managed and tracked computer resources. Assisted in the administration of computing security procedures. Monitored and maintained system functionality, emphasizing the identification of preventive maintenance strategies. Provided technical assistance (desk side support) and informal training to users of computing systems and software. Provided product evaluations and reviewed computing technologies and trends applicable to customer requirements. Identified, explained, and demonstrated cost-effective options to management, customers, and users. Interpreted management and customer requirements in order to help acquire computing resources from both internal and external support providers; i.e. systems developers, purchasing organizations, maintenance representatives and security experts. Planned and scheduled the implementation of recently acquired computing resources.
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Computer Network Engineering Intern
Pierce College District 115/1/1997 - 8/1/1997Wired the computer lab and the administration offices for a new computer network (10BaseT). Utilizing CAT 5 Cable run through conduit and wire raceways; Making up cables and wiring boxes; relocating the server, upgrading network hardware with Mother Boards, Network Interface Cards, Video Boards, RAM, CD-ROMs, Tape Backup, and extra Hard Drive: installing server software and applications including Windows 95, Windows 3.11, MS DOS 6.22, Microsoft Office 95, Novell 16 and 32 bit clients, and Novell NetWare 4.1 NOS.
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Computer Technician
Computer Ancillary Services1/1/1994 - 7/1/1997• Oversee the daily performance of computer systems. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Enter commands and observe system functioning to verify correct operations and detect errors. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to vendors or technicians for service. • Develop training materials and procedures, or train users in the proper use of hardware or software. • Confer with staff, users, and management to establish requirements for new systems or modifications.
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Swing-Shift Supervisor
Broadway Truck Group4/1/1994 - 10/1/1995Swing-Shift Supervisor 11/1994 – 11/1995 As swing shift supervisor, in charge of the convenience store and fuel islands. Supervised 2-6 people at a time. Duties included customer service, assisting with training of new cashiers, assisting with Point Of Sale repairs, Merchandising and stocking of the convenience store, assisting the Complex Manager with special projects. Chairman of the Safety Committee 06/1194 – 11/1995 As Chairman of the Safety Committee, in charge of insuring that all employees were taught safe work habits and insured the work place remained hazard-free. Customer Service 05/1994 – 11/1995 As cashier, processed fuel transactions along with transactions from the convenience store.
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Supervisor
RadioShack7/1/1992 - 1/1/1994Supervisor 03/1993 – 02/1994 Supervised 1-5 people, prepared daily reports, daily deposits, special orders, repairs, inventory, receiving orders, opening and closing procedures, performed nightly Point of Sale system backups on a UNIX based network, Performed routine Point of sale system upgrades and rebuilds, and trained new sales associates. Certified Sales Associate 08/1992 – 02/1994 Assisted customers in choosing the proper technical equipment based on verbal qualification of their needs.
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Electromechanical Manager and Technician
Odd Jobs3/1/1992 - 7/1/1992• Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices. • Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate. • Inspect, operate, or test machinery or equipment to diagnose machine malfunctions. • Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary. • Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment. • Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges. • Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment. • Record type and cost of maintenance or repair work.
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SONAR Technician
US Coast Guard7/1/1986 - 11/1/1990Sonar Technician 05/1987 – 12/1990 Duties included electromechanical troubleshooting, repair, and maintenance; creation and implementation of preventative maintenance schedules; organization and supervision of various work crews. Maintained accurate logs of equipment and repairs. Assistant System Administrator. 10/1986 – 11/1986 Performed nightly incremental, weekly and Monthly Full Backups on a VAX system, Created, and maintained user accounts, assisted with training of network applications. Damage Control Petty Officer 03/1989 – 09/1990 As Divisions Damage Control Petty Officer (DCPO), maintained all damage control equipment on a set schedule in an approved manner. Sonobouy Petty Officer 03/1990 – 09/1990 Implemented Coast Guard doctrine on the Sonobouy load out of a Post FRAM WHEC-378 Assistant Master at Arms 10/1990 – 12/1990 Assisted in running a 180 room barracks with a crew of 20. Main duties included checking in / out of personnel, insuring daily maintenance was completed. Fireman 11/1986 – 05/1987 Assigned to facilities maintenance and supply. Main duties was running two warehouses that held all the supplies for projects that were in progress on the base. Also worked the help desk, responsible for emergency repairs to heating, plumbing, and electrical systems. Worked on the Emergency spill cleanup crew, snow removal and sanding crew for the base and its airport.
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Document Control Specialist
Hogan Manufacturing Inc.12/1/1983 - 7/1/1985• Collected, maintained and distributed all documents necessary to define product configuration and control manufacturing processes that insured conformance to customer requirements. • Develop and maintain a comprehensive filing system for all documents to be retained in the document control center. • Managed the operation of the document control center to ensure that all users have the latest revision of appropriate documentation in a timely manner.
Education
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Texas A&M University
Certificate Digital Forensics Basics (AWR-139-W)(CEUs .5 ) This course covers investigative methods and standards for the acquisition, extraction, preservation, analysis and deposition of digital evidence from storage devices. This course offers a wide array of forensics situations that are applicable
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SkillSoft
Certificate Networking Concepts Part 1 - ID: cs_ctmt_a01_it_enusNetworks are the basic interconnections for all computers from home computer systems to multinational businesses to the Internet. In order to understand how networks function, you need to start at the beginning and learn the fundamental building blocks of
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Texas A&M University
Certificate Network Assurance (AWR-138-W)(CEUs .5 ) Network Assurance covers secure network practices necessary to protect networked systems against attacks and exploits. Network security administration topics include firewalls, intrusion detection/prevention, common cryptographic ciphers, AAA (
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Texas A&M University
Certificate Secure Software (AWR-178-W)(CEUs .5 ) This course covers secure programming practices necessary to secure applications against attacks and exploits. Topics covered include fundamental concepts of secure software development, defensive programming techniques, secure design and testi
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Texas A&M University
Certificate Information Security Basics (AWR-173-W)(CEUs 1.3 ) Information Security Basics is designed to teach entry and mid-level IT staff the technological fundamentals of information security. The goal of this course is to provide trainees some preliminary knowledge of computer security to help in ide
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SkillSoft
Certificate Networking Concepts Part 2 - ID: cs_ctmt_a02_it_enusWith everything that need to function correctly and together in networks, there are an equal number of things that can go wrong. This course describes the protocols used on most networks today and the troubleshooting methodology that is recommended when p
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SkillSoft
Certificate Networking Installation and configuration Part 1 - ID: cs_ctmt_a03_it_enusMost organizations, regardless of size, will need a network in order for its users and resources to interconnect. A LAN is the simplest and most common network type used to provide communication over a small area. Understanding how to install LANs and the
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SkillSoft
Certificate Network Media and Topologies Part 1 - ID: cs_ctmt_a05_it_enusThe choice of network media depends on a number of factors. Speed and bandwidth requirements and budgets are probably the two main considerations, although the site itself can play a part. In new construction, for example, it may make sense to install the
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SkillSoft
Certificate Networking Installation and configuration Part 2 - ID: cs_ctmt_a04_it_enusTroubleshooting skills are required by everyone who has responsibility for a network. The complexities of modern enterprise networks means that there is a vast array of devices, software, and infrastructure components that have the potential for failure -
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SkillSoft
Certificate Project scope and Schedule - ID: ISCT0010EN02PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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SkillSoft
Certificate Resources, Risks and Quality - ID: ISCT0010EN03PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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SkillSoft
Certificate Initiating a Project - ID: ISCT0010EN01PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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SkillSoft
Certificate Communication, Procurement and Cost - ID: ISCT0010EN04PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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Microlearn.com
Certificate Windows 2000 Network Infrastructure Administration -
Microlearn.com
Certificate Implementing MS Windows 2000 Professional and Server -
Pierce College at Fort Steilacoom
Associates in Technology Computer Networking -
SkillSoft
Certificate Monitoring, Controlling and Closing Projects - ID: ISCT0010EN06PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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Microlearn.com
Certificate Windows 2000 Network & Ops Systems Essentials -
SkillSoft
Certificate Executing the Project - ID: ISCT0010EN05PThis course is intended to provide formal project management principles with a focus on enhancing the ability of managers and coordinators to lead project teams to deliver exceptional project results within the constraints of schedule, budget, scope, qual
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Microlearn.com
Certificate Windows 2000 Network Security Design -
Microlearn.com
Certificate Exchange 2000 Administration -
Microlearn.com
Certificate Windows 2000 Network Infrastructure Administration -
DeVry University
Bachelor of Science (BS) Technical ManagementIn the Technical Management Program I mastered: • Using research and problem-solving skills. • Presenting recommendations through comprehensive reports • Communicating effectively both orally and in writing. • Working effectively i
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Microlearn.com
Certificate Administering Windows 2000 Active Directory Services
Awards & Certifications
Microsoft Certified Professional – Windows Server / Professional 2000
A+ Service Technician
Certificate of Competency - Commercial Refrigeriation
Certificate of Competency – Residential Air Conditioning & Heating
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